How To Contact Curve About Your Curve Card (Including Telephone Number)

curve card for travel abroad

If you ever need to get in touch with a company it’s best to know in advance the quickest and easiest way to contact that company. Curve publish on their site a list of contact methods, including their social media details, but seem to hide away their contact telephone number. The telephone number is clearly displayed on their cards, but what if you lose your card, or have it stolen?

If you are new to Curve then start by reading the original article which gives a full background to the “all in one” card concept.

How To Contact Curve

Telephone

This is the quickest way to get in touch with Curve if you don’t have access to your Curve app. If you lose your card, or even worse have it stolen, then first try and block your card by using the app and then contact Curve. You can call Curve on 0203 322 2585.

If you have any problems then the advisor will be able to help or point you in the right direction, but this contact number should really only called in an emergency.

Secure Messaging

You can contact Curve directly through the app. In my own experience this has been the fastest way to receive a response from their Customer Services Team, and usually takes a couple of hours during business hours. Curve even called me when abroad to resolve an issue after sending them a secure message. That’s good customer service!

Social Media

Curve have Twitter (@imaginecurve) and Facebook accounts and appear to be quite active at replying to any customer questions. You can also use Facebook Messenger to communicate with the company.

Email

If email is your preferred method you can contact Curve on info@imaginecurve.com

Signup For A Curve Card

If you still don’t have a Curve card you can order one for free, and also receive £5 of free credit. Download the app using the link below and make sure to enter the promo code K7ADL. A free Curve Blue card will be sent and the £5 free credit issued after making your first purchase.

Join Curve by downloading the app. Register using promo code K7ADL for £5 credit to be added to your account. Remember to enter the promo code after downloading the app or you will not receive the free credit.

You need to enter the code on the first screen of the app by pressing “Add a referral code”. Curve is currently targeted towards the business market and you will be asked to confirm if you operate your own business, are self employed, or earn any funds aside from a regular job. There currently appears to be no checks against this information.

The Curve app is available for Apple and Android devices.

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