The My Travel Cash Mastercard Prepaid Card has now been withdrawn from the market. With immediate effect the company are no longer accepting applications directly on their website, and the card will be closed completely on 4th October. This gives 2 months to customer who already have the card to set alternative arrangements in place for travel abroad after this date, and to empty any funds from the account. The My Travel Cash closure can only be associated to the new travel cards (such as Supercard) that do not require a top-up before being used.
Emptying A My Travel Cash Account
If you have funds on the card, or if you will be continuing to use the card until 4th October, make sure you recover any remaining balance before account closure. Until 4th October you can withdraw or spend any remaining funds on your card, free of charge, at any ATM or Mastercard merchant. Alternatively, you can arrange for funds to be transferred to your bank account or donated to the ‘When you Wish Upon a Star’ charity.
You can check your balance by visiting the My Travel Cash site, or by texting CARD BAL to 07786 200690.
On 4th October 2016 your card will be closed, no further top ups can be applied and you will not be able to use the card. If there is a remaining balance on your card after closure, the company will process a transfer to your bank account if our details are on file. If you still have funds in the account after closure contact send enquiries through to firstname.lastname@example.org.
My Travel Cash Alternatives
I expect that one of the main reasons for the removal of this card from the market is that people find it a chore to keep topping up the card when abroad, or constantly monitoring the balance. New cards to the market, such as the Supercard or Curve card not long have this issue. When processing a transaction or cash withdrawal on these cards funds are automatically requested from the linked account on file, which could be a debit or credit card. This saves all the hassle of having to top-up, and you can check spending directly through a dedicated app.